Frequently Asked Questions

Office Hours

Monday - Friday 8:30 am to 19:30 pm

Saturday 8:30 am to 15:00 pm

What do I need to apply for a Cash Advance (Payday Loan)?

If you're applying in-store, you'll need:

Government issued photo ID, proof of open an active checking account (statement), most recent proof of income(check stub, award letter or direct deposit), and verification of SSN. Depending on state, a check may be required.

If you're applying online, you'll need:

Valid Social Security Number, have a valid and active email address, Active Checking Account and Source of Income.

What is the status of my account?

You can see account details by logging into your account online, chatting or by calling customer service

What is the difference between an in-store and online Cash Advance (also known as Payday Advance or Payday Loan)?

An In Store Cash Advance/Payday Loan requires you to visit one of our store to complete your application and receive your money in person. An online Payday Loan allows you to complete the loan application and receive your money from the convenience of your computer or smartphone.